Frequently Asked Questions

Refund and Returns Policy

Kasel Sports strives to provide a simple, quick and fair returns policy to our customers. For Returns/Refunds please use the following steps


All items sold through Kasel Sports retail outlets and our online store are covered by warranty. The industry standard manufacturer warranty periods and guidelines for specific items are listed in the table below. Please note that the warranty period commences from the date of purchase.


Kasel Sports is based in Malaysia. We ship from Taman Tun Dr. Ismail, Kuala Lumpur.

Standard Home Delivery

We provide the fastest and reliable delivery service right to your door. Place in your order before 3pm and enjoy the same day delivery!

We offer express delivery for RM25 only (for the first 10kg)

(Not available on Weekends & Public Holidays)

Need Assistance?

Curious to know more about our services and products? Feel free to reach us at + 603-7728 5872 and we are ready to serve you.